"Ignore."-"Delete."-"ignore." -"Delete". Eight seconds has a content moderator to decide: Darfdieses image, this video will remain on Facebook or any or social network, or does post need to be deleted? Eight seconds to realize: is that satire or insult, art or a criminal act? Wasdürfen users see what is not?
Cleaners are called people who work as plaster fürFacebook and or internet companies. They pattering pictures videos that show widerwärtigste violence: Torture, beheadings, child abuse. Individual dieserBilder are not to be tolerated, but cleaners are delivered to you a thousand times. And for each and every one of m re is a recording that comes from endless avalanche of images of GRAUENSHERAUSRAGT; Who describe persons concerned as ir personal Horrotrip, always and everywhere, even years later.
For a young cleaner from Manila It is suicide, Deno man commits in livestream of Facebook before running camera. As he lays underlying sling around his neck, ascends to a chair, makes him tilt – he will never forget that. Nor did he shout helplessly "don't do it." The young man is one of protagonists who accompany German filmmaker Hans Block and Moritz Rieseweck in ir documentation TheCleaners at work.Also in Germany cleaner work for Facebook
It is estimated that up to 100,000 people worldwide are working to delete posts on Facebook or or social networks that are reported as inadmissible by or users. DieDunkelziffer should be great. No Internet corporation beschäftigtContent moderators directly and no one makes any indication as to how many spearhead will remove it from dirt on net. Delete teams are outsourced to or service providers. The professional branch operates under utmost secrecy.
Also in Germany, as research of SZ-Magazinsschon 2016 impressively occupied. Employees of Arvato company, who reviewed contributions on behalf of Facebookbeanstandete, told magazine what GrauenvollenArbeitsbedingungen y were exposed to and that y were left alone with SchrecklichenEindrücken. The Bertelsmann subsidiary is also active today nochfür Facebook, on its website company emphasizes that "all employees working in this field will receive necessary support – wher through processes that require rapid escalation of Difficult decisions or through psychological support and support ".A world that operates in secret
However, most of cleaners live in developing countries of Wieden Philippines and have to expose mselves to torture on a daily basis. They have no support and no way to process seen. In Manila, block and Rieseweck managed to talk Fürihren film with former and active moderators who are re to judge content on Facebook and or companies.
In his pictorial language, cleaners first reminds of a stylish urban noir thriller. Street gorges, reflecting windows of skyscrapers, faces of passers-by in evening darkness, illuminated by displays DerHandys, on They constantly stare. The faces of content Moderatorssieht only partly, most of m have to remain anonymous. As usual in industry, you have signed confidentiality agreements that nochüber end of your employment contract. The thriller analogy, DieBlock and Rieseweck on image-like track, is stringent: y penetrate ir film into a world that is to be Verborgenenbleiben according to will of corporations.
In many respects, TheCleaners is documentary film of Hour. Because it bundles topics that have been discussed for years already, at latest since recent Facebook scandal about Denmassenhaften of company's Cambridge Analyticahitzig. However, film was already-finished before current case, so focus here is less on misuse VonDaten. What Facebook, however, is capable of in politically heated times, enriches filmmakers by means of impressive examples.
They show situation in Myanmar, where Facebook has largely superseded traditional media and hatred against Rohingyazunächst has been stirred up in net before it led to violence and expulsion DerVolksgruppe. Meanwhile, United Nations accuses started of having provoked a genocide with hate-speech. Also in Philippines, Machtsich President Rodrigo Duterte is using Facebook in his brutal efforts against Kriminelleund drug dealers.
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