Enter text on a keyboard, touching a button, or zoom on an application: all of these gestures are recorded without your knowledge if you use certain popular apps such as Expedia, Hotel.com or Singapore Airlines. This practice, called "session replay", is to record what happens on your phone screen and send it to the developers of the applications so that they can "in principle" to improve their interfaces. In a survey, the media specialist TechCrunch points the finger at the analysis company in israel, Glassbox. She collaborates with many brands (Hotels.com, Expedia, Abercrombie and Fitch,...) to provide details on the data collected from their customers. In one of his tweets, Glassbox boasts even able to observe what the users do on their phone in real-time.
" READ ALSO - An Android smartphone sends ten times more data to Google than an iPhone at Apple
Among the businesses targeted by these revelations, the case of Air Canada is even more problematic. The application of the airline, on which 1.7 million customers have created an account, gives access to sensitive information. On some screen recordings, sent to the company's servers, black stripes supposed to hide this sensitive data disappear. It is thus possible to clearly read the card codes blue, passport numbers or passwords of the clients, making them vulnerable in the event of a potential cyber attack. As a reminder, last August, Air Canada has been a victim of hacking. At the time, 20,000 accounts customers had been affected, and all users had to change their password.Screenshot : The App Analyst
This is not the first time that such practices are discovered. Already by the end of 2017, a computer scientist, Will Strafach, had realized that the application Uber had exceptional authorisations on the part of Apple to make screen shots of its users. The company was justified in claiming that it was only to set bugs display cards on its app for the Apple Watch.
" READ ALSO - private Life: Apple was also in need of a "mountain of data"
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Publish Date : 09 Şubat 2019 Cumartesi 00:00
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