Major breakdown: Rogers will invest 10 billion in artificial intelligence

Telecommunications company Rogers announced on Sunday that it will invest $10 billion over the next three years in the areas of artificial intelligence (AI) and surveillance to prevent widespread network problems like those of July 8th.

Major breakdown: Rogers will invest 10 billion in artificial intelligence

Telecommunications company Rogers announced on Sunday that it will invest $10 billion over the next three years in the areas of artificial intelligence (AI) and surveillance to prevent widespread network problems like those of July 8th.

• Read also: Major failure: Rogers unable to transfer its customers to competitors

• Read also: National outage: Rogers replaces its chief technology officer

Rogers President and CEO Tony Staffieri said in a post on the company's website that the operator has taken steps to "learn from the outage" and is making "progress." notables", in particular by concluding an official agreement with the other operators in order to transfer the calls to the emergency service 911 on the networks of the other operators, automatically, in the event of breakdown of one of them.

“I believe this is the responsible way to act for the good of all Canadians,” he said.

Rogers will also physically separate its wireless and Internet services so that its customers do not experience a failure of these services simultaneously.

Mr. Staffieri also announced an investment of $10 billion over the next three years to improve his reliability plan: “This includes more monitoring, more testing and increased use of artificial intelligence to ensure that we are able to provide the reliable service you deserve.

The president and CEO of Rogers clarified that the company has partnered with leading technology firms "to conduct a comprehensive review of our network."

“We will share the lessons learned with industry stakeholders for the benefit of all Canadians,” assured Tony Staffieri.

Remember that on July 8, Rogers suffered an outage that lasted nearly 19 hours and which, in particular, had repercussions on the ability of citizens to reach the 911 emergency service or on banking services across the country.

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