Navigo Pass : the site is open, how do I request the refund ?

REIMBURSEMENT NAVIGO APRIL. You can if you wish to request a refund of your Navigo Pass for the period of April and beginning of may. The web site is open from

Navigo Pass : the site is open, how do I request the refund ?

REIMBURSEMENT NAVIGO APRIL. You can if you wish to request a refund of your Navigo Pass for the period of April and beginning of may. The web site is open from Wednesday 20 may. What are the steps, what users are affected and to what amount can they claim ? Here are the complete directions for see more clearly !

Summary who is it For ? Amount Steps Payment

[updated on may 20, 2020 at 13h55] , a Few delays are noted since the opening of the site on Wednesday 20 may in the morning, but the platform dedicated to the repayment of the Navigo pass is open. It is accessible here : https://mondedommagementnavigo.com/. As a reminder, it allows users to be reimbursed for the amount of their subscription for the month of April but also the first 10 days of may, that is, those before the déconfinement started on the 11th of may last.

don't panic if you are unable to access the site this Wednesday, you will have a bit of time in front of you. "You can file your application as soon as today until 17 June," says the site on its home page. Terms, repayment amounts, steps to take... Find in our article all the information on this compensation arising from the health crisis of the sars coronavirus.

reimbursement of Navigo, who is it for ? What conditions

It does not concern all transport users in the Île-de-France. If you use tickets, have already in mind that you are excluded. In fact, only the regular users are concerned. You summarizes who will benefit from the reimbursement of Navigo Pass :

Navigo annual Navigo monthly : if have renewed their Pass for the month of April. Navigo Senior : it relates to persons over the age of 62 years and who are not exercising any professional activity. Navigo Imagine'R

The first 10 days of the month of may, the period prior to the déconfinement started on the 11th of last may, will also be involved, which has made it possible to increase the reimbursement of Navigo pass monthly 100 euros.

What will be the amount of compensation ?

The amount of compensation depends on the nature of your subscription. Here are the reimbursements to which you will have to wait :

Pass Navigo, Senior or Imagine'R : 50 € Pass Navigo annual or monthly zones 1 to 5 : 100 euros Navigo annual or monthly zones 2 to 3 : 91,22 € Navigo annual or monthly zones 3 to 4 : 88,83 euro Navigo annual or monthly zones 4 to 5 : 86,70 € Navigo solidarity month 75% zones 1 to 5 : 25 € Navigo solidarity month 75% zones 2 to 3 : 22,81 € Navigo solidarity month 75% zones 3 to 4 : 20,26 € Navigo solidarity month 75% zones 4 to 5 : 17,56 € Navigo solidarity month 50% zones 1 to 5 : 50 euros Navigo solidarity month 50% zones 2 to 3 : 45,61 € Navigo solidarity month 50% zones 3 to 4 : 44,41 € Navigo solidarity month 50% zones 4 to 5 : 43,35 € What ?

The platform is open from Wednesday 20 may. Just click from the home page click on the button "I turn in my application". You will then need to enter several pieces of information :

Number of the navigo pass (on your Navigo pass), it takes this form for example : 0123456789A. Your date of birth And an email address that can be used to monitor your folder When going to intervene in the payment of the refund ?
Date Of Update: 21 May 2020, 15:57

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