- Kaf turns to DXC for core policy administration system, data analysis, application development and digital insurance solution
- DXC Assure Policy implementation helps Egypt's fastest growing insurer build a digital backbone for central insurance processing.
CAIRO, Egypt, April 4, 2023 /PRNewswire/ -- Kaf Insurance has selected DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, to drive its digital transformation by providing data analytics , application development and DXC Assure Policy as it becomes the fastest growing life insurance provider in Egypt. In a ten-year contract, DXC will enable Kaf to offer a seamless digital experience to its two million current policyholders and new customers.
Created in 2020, Kaf aspires to be the first comprehensive digital insurance provider in Egypt. Putting customers at the center of its mission, Kaf partners with DXC to expand the accessibility of insurance nationwide.
DXC Assure Policy, the modernized version of DXC's comprehensive Group Life and Business software, will form the backbone of Kaf's central insurance administration, empowering Kaf with the ability to deliver a consistent and holistic digital insurance experience for its customers. customers. Automated case management underwriting technology will enable Kaf to sell insurance products with direct and non-direct processing, accelerating and improving the customer experience.
As part of the contract, Kaf is leveraging DXC to create a mobile application that will allow customers to easily manage their policies, personal information and claims status, as well as browse and purchase products. DXC will fully integrate the application with Kaf's central insurance system, enabling real-time data analysis to customize policy options and offering a 24/7 online portal for digital-only documentation and support.
"As Egypt's fastest growing life insurer, we are committed to digital transformation with a purpose. This will allow us to be at the forefront of the Egyptian insurance industry and offer our clients the latest and most innovative solutions," said George Ghobrial, CEO of Kaf. "DXC is providing us with the technology to proactively serve our customers and execute on our brand promise of 'do it easy, do it right'."
With more than 40 years of innovation in the insurance industry, DXC is one of the world's leading providers of insurance software and business technology services. It is currently digitally transforming some of the biggest players in the market, including the London Insurance Market.
"Insurance customers today expect a digital shopping experience, information at their fingertips and flexible policies," said Neveen Galal, Managing Director of DXC Technology Egypt. "Our DXC Assure suite of base and wraparound systems work together to enable faster time to market, streamlined operations, stellar customer experiences, and a launch pad for growth."
Acerca de DXC Technology
DXC Technology (NYSE: DXC) helps global enterprises run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest enterprises and public sector organizations trust DXC to deliver services that drive new levels of performance, competitiveness, and customer experience across their entire IT fleet. Learn more about how we deliver excellence to our clients and colleagues at DXC.com.
Acerca de Caf Insurance
Kaf is an Egyptian insurance company licensed to offer life, savings and health insurance products, created in 2020 as a joint venture between EFG Hermes Holding, GB Capital and Tokio Marine. Kaf is committed to creating a meaningful insurance technology platform to drive value for individuals and businesses in life, savings and health for segments of society with low insurance penetration. The company aspires to constantly deliver innovative insurance solutions to drive demand in the retail and corporate markets and bridge the "insurance gap" in Egypt.
Jonathan Davies, Communications Specialist, DXC Technology, Jonathan.davies@dxc.com; Karma Elnaggar, Head of Marketing, Kaf Insurance, karma.elnaggar@kaf.com.eg
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