DUBAI, UAE, Aug. 11, 2023 /PRNewswire/ -- Flytxt, a leading provider of AI-powered Customer Lifetime Value (CLTV) maximization SaaS, today announced that it has received the prestigious Frost Award
Telcos in the expanding markets of the Middle East, Africa and South Asia (MEASA) are expanding their service offerings to become the digital lifestyle partner of choice for customers. They are increasingly focused on providing superior digital experiences that create sustained customer value. The award recognizes the market relevance and unique value proposition of Flytxt's AI-based solutions, which enable telcos to effortlessly measure, monitor and maximize CLTV across all their business functions.
"Flytxt has proven that integrating real-time actionable intelligence into CX workflows optimizes business decisions and results. With its focus on developing turnkey SaaS solutions that can connect to any CRM or CX system with ease, Flytxt is truly democratizing the generation and consumption of customer intelligence to create profitable customer experiences in the digital age," said Natalia Casanovas, Frost Best Practices Research Analyst.
The large number of consumption data points across different products and dynamic changes in customer behavior make calculating CLTV a complex problem for telcos, despite having access to modern CX and management tools. of data. Flytxt leverages its well-trained and privacy-preserving AI to solve this challenge. Analyze complex subscription data patterns, gain deeper insights, and deliver recommended actions via API to existing CX workflows to optimize business outcomes. The company has recently released a generative AI tool that enables it to rapidly design iterations of high-performance digital products that meet business goals.
"It is an honor for us to receive Frost's recognition for the second time.
Flytxt works with industry leaders in the MEASA region such as Indosat, MTN, Orange, Ooredoo and Zain directly or through partners to drive their CX transformation programs.
Flytxt empowers the world's biggest brands to solve one of the fundamental challenges of subscription and usage-based businesses: how to maximize customer lifetime value (CLTV). Its AI-powered SaaS solutions enable companies to maximize CLTV through deeper insight into their customers and products, enabling them to deliver profitable digital experiences with agility and precision, at scale. Flytxt is the trusted technology partner of more than 70 companies in more than 50 countries, as well as the main providers of CX platforms for maximizing CLTV. Its award-winning and patented CLTV AI has been designed and trained using real-world insights and patterns from over a billion consumers and trillions of data points. The company has a corporate office in Dubai, global development centers in India, and a presence in Mexico, the Netherlands, Colombia, Malaysia, the Czech Republic, Spain, and Kenya.
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