- Kuwait Airways partners with Plusgrade to offer passengers unprecedented access to cabin upgrades and more ways to earn Oasis Club Miles
MONTREAL, July 19, 2023 /PRNewswire/ -- Plusgrade, a leading provider of ancillary revenue solutions to the global travel industry, announces a multi-year partnership with Kuwait Airways, a distinguished national airline of the Middle East and Africa (MEA), which will allow passengers to access the "Just Upgrade" service. Points, Plusgrade's loyalty business unit, will also enhance the benefits for members of the Oasis Club loyalty program, offering them more options and convenience when it comes to increasing their mileage balance to enhance their travel experience.
Thanks to this partnership, Kuwait Airways passengers have access to the "Just Upgrade" service, which allows passengers to enjoy an upgraded cabin experience when upgrading from Economy Class to Business Class, or from Business Class to Royal and First. Passengers can access luxury services such as priority check-in, boarding and lounge access, as well as specially curated dinners from cuisines around the world, by bidding for an upgrade up to twenty-four hours before their flight.
"We know that travelers value great choices and experiences. That's why we're so proud to partner with Kuwait Airways and deliver leading solutions that empower passengers to have the best experience," said Ken Harris, founder and CEO of Plusgrade. "By offering this expanded set of tools developed by Plusgrade, Kuwait Airways is creating an enhanced end-to-end journey for its customers, from booking to arrival at their destination. We are delighted to help improve this journey."
Kuwait Airways also benefits from seamless integration with Points, Plusgrade's loyalty business unit, which offers Oasis Club members the ability to purchase miles. Partners will now have the opportunity to make an immediate lump sum purchase to increase their balance and reach their reward goals sooner, while Kuwait Airways will be able to increase its ancillary revenue and partner engagement.
"An uncompromising customer experience is what sets Kuwait Airways apart and our passengers have come to trust us to deliver seamless travel experiences," said Meshal Al Mutairi, Kuwait Airways Director of Customer Services. "We pay great attention to the comfort and needs of our valued customers and our goal is to provide them with the best services to make them enjoy their travels. We are pleased to expand our loyalty program offering to offer Oasis Club members even more ways to earn your miles that will create memorable travel experiences.
Kuwait Airways passengers can learn more about "Just Upgrade" here, and Oasis Club members can purchase miles here (login required).
About Kuwait Airways
Kuwait Airways Company (KAC), the national airline of the State of Kuwait, is an entity incorporated and existing under the laws of the State of Kuwait. Established in 1954, KAC has a rich past and has long been the preferred airline for travel outside the region, operating out of Kuwait International Airport. KAC currently operates flights to more than 40 routes in the Middle East, the Indian subcontinent, South Asia, Africa, Europe, the United Kingdom and the United States. Kuwait Airways has been awarded "World's Most Improved Airline" in 2023 by global aviation rating company "Skytrax".
Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. More than 200 airlines, hotels, cruises, passenger rail and financial services companies trust Plusgrade to create significant new revenue streams through incredible customer experiences. As the powerhouse for non-core revenue, Plusgrade has generated billions of dollars in new revenue opportunities through its platform for its partners, while creating enhanced travel experiences for millions of its passengers and guests. Plusgrade was founded in 2009, is headquartered in Montreal with offices around the world.
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