- Singapore Airlines partners with Tata Communications to enhance customer experience for its most discerning customers
Sign a multi-year agreement for smart and intuitive digital solutions
SINGAPORE and MUMBAI, India, Nov. 8, 2023 /PRNewswire/ -- Tata Communications, a global digital ecosystem enabler, and Singapore Airlines Limited (SIA), Singapore's national airline, announced a multi-year agreement to transform airline communication and collaboration to improve employee productivity and boost user experience.
SIA and Tata Communications have a long-standing and successful partnership that has gone from strength to strength over several years. This transformative new initiative implemented on the Tata Communications GlobalRapide platform enables SIA users to stay connected and collaborate anytime, anywhere in the world.
"We are very proud of our long-standing relationship with Singapore Airlines. As a global CommTech player, we are privileged to be chosen as their partner in progress as they emerge stronger than ever and strive to create new benchmarks in customer experiences," said Amitabh Sarkar, vice president and head, Asia Pacific and Japan - Enterprise, Tata Communications.
Tata Communications has been working with SIA for the last five years and in addition to the above solutions, Tata Communications IZOTM SDWAN also enables SIA to intelligently route customer calls to its global customer service centres, ensuring a seamless experience for the customer. customer.
Additionally, SIA's pilot and cabin crew collaboration platforms are also powered by Tata Communications MOVE, enabling the crew with a global and always-connected experience. MOVE's global smart cellular connectivity facilitates fast, secure sharing of critical flight and passenger data on pilot and crew tablets, speeding flight response and improving on-time performance, while achieving significant cost savings. compared to traditional data roaming solution.
About Tata Communications
As part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a global digital ecosystem enabler powering today's fast-growing digital economy in over 190 countries and territories. Leading with confidence, it enables the digital transformation of businesses globally with collaboration and connected solutions, core and next-generation connectivity, cloud hosting, and security solutions and multimedia services. 300 of the Fortune 500 companies are its customers, and the company connects businesses to 80% of the world's cloud giants. For more information, visit www.tatacommunications.com
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Forward-looking and cautionary statements
Certain words and statements in this release about Tata Communications and its prospects, and other statements, including those relating to Tata Communications' expected financial position, business strategy, future development of Tata Communications' operations and the general economy in India, They are anticipated. -appearance statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental factors, as well as those related to industry growth and trend projections, which may cause actual results, performance or achievements to be affected. of Tata Communications, or industry results, differ materially from those expressed or implied by such forward-looking statements. Important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, but are not limited to, failure to increase the volume of traffic on Tata Communications' network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technologies and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the Company's communications services; failure to integrate strategic acquisitions and changes in Indian government policies or regulations and, in particular, changes related to Tata Communications' industry management; and, generally, economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not within the control of Tata Communications, include, but are not limited to, those risk factors discussed in the annual reports of Tata Communications Limited.
The annual reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications undertakes no obligation to update or alter its forward-looking statements and expressly disclaims any obligation to do so.
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