RELEASE: Teleperformance leads the European awards for the Contact Center industry

(Information sent by the signatory company).

RELEASE: Teleperformance leads the European awards for the Contact Center industry

(Information sent by the signatory company)

Teleperformance leads the European ECCCSAs awards with nine distinctions for exceptional customer service

PARIS, Dec. 5, 2023 /PRNewswire/ -- Teleperformance, a global leader in enterprise digital services, announces that the European ECCCSAs awards its exceptional customer service with nine distinctions, the highest milestone achieved by any CX organization in the industry.

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Teleperformance's leadership within the European industry is driven by its experience in providing clients with smartshoring service options, including virtual, national and international staff with flexible, agile and resilient profiles to support a variety of language support needs for clients in everyone. Every aspect of the company's smartshoring delivery model was designed to optimize the remote work environment, from comprehensive security measures to virtual recruiting and automated processes, all connected through centralized Cloud Campus Hubs.

Teleperformance now operates in 95 countries globally, with nearly 500,000 employees currently serving 170 countries in 300 languages ​​and dialects on behalf of many of the world's most respected brands.

ABOUT TELEPERFORMANCE GROUPTeleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services, combining the best of advanced technology with human empathy to provide superior customer service. improved that is simpler, faster and safer for the world's largest brands and their customers. The Group's comprehensive portfolio of AI-powered services spans from front-office customer service to back-office functions, including trust and security services that help defend both online users and brand reputation. It also offers a range of specialized services such as collections, interpretation and localization, consular and visa services, and recruitment process outsourcing services. With almost 500,000 inspired and passionate people speaking more than 300 languages ​​today, the Group's global scale and local presence allows it to be a force for good in supporting communities, customers and the environment. In 2022, Teleperformance reported consolidated revenue of €8.154 billion ($8.6 billion, based on 1 euro = $1.05) and net profit of €645 million.

Teleperformance shares are listed on the Euronext Paris market, compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S

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