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Yellow.ai's Dynamic Conversation Designer creates human-like conversation flows with effective layouts, reducing development time by 50% and delivering increased productivity
SAN MATEO, Calif., Feb. 16, 2023 /PRNewswire/ -- Yellow.ai, a leading conversational AI platform for enterprises, today announced the launch of its Dynamic Conversation Designer, revolutionizing the workflow design process. chat and voice conversations with Generative AI. With its easy-to-use, code-free interface, businesses can now create accurate designs in a matter of minutes, cutting time to market by 50%. Seamless integration between design and development workflows streamlines the creation of conversational, human-like experiences, saving time and cost in recruiting and training new designers.
Designing intuitive conversations is critical to the success of conversational interfaces, but it is often a complex and time-consuming process. There is also a lack of standardization and best practices for designing natural and effective conversational experiences. As a result, many conversational interfaces do not meet user expectations, leading to subpar experiences and business outcomes.
Yellow.ai's Dynamic Conversation Designer addresses these challenges and redefines the way businesses create high-quality conversational experiences. Integrated into the company's platform, it simplifies the design process with exclusive features such as rich message content integration, control of voice effects, design sharing, and instant preview of final conversations without changing workflow. work, making real-time collaboration a reality. As a result, it frees up time for conversation designers and developers to focus on more complex tasks, resulting in improved productivity and consistency.
Commenting on the launch, Raghu Ravinutala, CEO and Co-Founder of Yellow.ai, commented, "Conversational flows that lack design thought can frustrate customers, decrease expected ROI, and potentially hurt the brand. Our Dynamic Conversation Designer, which increases productivity, is directly in line with our vision of empowering businesses to deliver the most impactful interactions at scale and speed.With it, we were recently able to deploy a full chatbot in two hours, which is a significant improvement over the two days that were needed before to design and develop in silos."
With Dynamic Conversation Designer, businesses can create engaging, personalized conversations with dynamic layouts, enabling them to deliver better customer experiences, increase conversions, and drive sales. It satisfies the need for enterprises to deploy a comprehensive conversational automation platform where they do not need to invest in siled tools or extensive programs to train new resources.
Sheikh Abdullah Ali, CEO, Solutions ME, said, "The power of conversational design lies in its ability to create human-centric interactions that feel fluid, natural and intuitive in the digital world. Good conversational design should be engaging. and put user needs first. With accessible and scalable solutions like Yellow.ai's Dynamic Conversation Designer, we believe we can foster a deeper connection with customers and drive better business results."
"In addition, by integrating generative AI with Yellow.ai's proprietary insights engine and conversation designer, we aim to produce better business results, including higher diversion rates, better conversion rates, a highly personalized customer experience and faster resolution times," added Ravinutala. Yellow.ai's Dynamic Conversation Designer will soon be able to provide suggestions to designers by sharing the likely next flow and alerting on detected errors, thanks to generative AI and tighter integration with the Yellow.ai Marketplace, which features industrial templates , campaigns and system integrations already created. To see how Yellow.ai is shaping its product roadmap to help businesses realize their true potential, you can register for the Yellow.ai Envision the Future of Generative AI for Enterprises, on February 28, 2023.
Yellow.ai is a market-leading conversational AI platform that enables companies to unlock their business potential at scale. The platform is trusted by more than 1,000 companies in more than 85 countries, including Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Carrefour, Choithrams, Bharat Petroleum and Waste Connections US. Powered by dynamic AI agents for enterprises, the company aims to deliver human-like interactions that drive customer satisfaction and increase employee engagement at scale, through its no-code platform. Recognized as a leader by Frost
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