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XUZHOU, China, March 29, 2024 /PRNewswire/ -- In a strategic move to address the growing talent shortage in the global construction equipment industry, XCMG Machinery (SHE:000425, "XCMG") has launched an extensive program cross-training for its employees from XCMG's global business headquarters. This initiative aims to improve comprehensive project management skills among more than 1,000 staff members, offering services such as preventative maintenance and technical and equipment consultations. The program significantly relieves pressure on contractors due to a lack of experienced operators.
Globally, the construction sector is under increasing pressure due to a significant shortage of skilled labor, a challenge that is particularly acute in countries with advanced infrastructure, including the United States and Canada, as well as in developing countries witnessing rapid urbanization, such as India and South Africa. XCMG recognizes the vital importance of having a highly skilled, service-oriented workforce to support contractors and builders in their pursuit of efficient construction processes. To address this, XCMG has implemented an extensive series of service training sessions targeting key international markets, with the aim of improving the skills and knowledge of its service staff.
XCMG has made notable progress in its international training efforts, having hosted more than 300 sessions spanning more than 1,300 hours and involving participants from more than 30 countries, totaling nearly 2,000 people. The company's global commercial headquarters, leveraging its extensive global resources in research and development, production and testing, develops customized training initiatives that are perfectly tailored to the specific demands of local markets. These initiatives have been implemented in several regions, including Southeast Asia, Central Asia, Indonesia and South Africa, where they have received excellent feedback from international students.
The program focuses on combining theoretical knowledge with practical applications, offering participants the opportunity to participate in simulated exercises covering a variety of situations, such as operation and maintenance. Transform the first production lines into learning environments, guiding students through workshops, product testing areas and areas dedicated to operations maintenance. By receiving fundamental training in mechanics, hydraulics and electricity, its international service personnel have significantly enhanced their experience, improving their ability to manage various technical repair and support challenges. Additionally, comprehensive and in-depth training sessions have been offered on the operation and maintenance of various products, equipping participants to quickly address emergencies and minimize customer downtime.
XCMG has evolved its service capabilities beyond conventional equipment repair and technical support by incorporating preventive maintenance upgrade consultations, enriching the variety of services provided. This enhanced service model increases both the service quality and competitive prowess of our service team.
Xuzhou Construction Machinery's Technician College offers a hands-on learning experience, where its team members dissect and study equipment on site and train with simulators and real machines to quickly and efficiently adapt to new products and technologies. Its strategic and timely promotional activities for newly introduced products internationally enable the team to offer customized upgrade and adaptation services, further improving customer satisfaction.
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