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The online pharmacy and parapharmacy leads digitization in a traditional sector such as the pharmaceutical industry, providing value to its customers and to an industry in the process of maturing
Farmaciasdirect.com has been named Best Online Business of the Year, in the pharmacy and parapharmacy category, for its digitalization strategy in the pharmaceutical sector, personalized and quality service, the variety of its catalogue, which has more than 20,000 references from 12 categories, including non-prescription drugs, cosmetics, orthopedics, optics, babies and mothers, nutrition or veterinary medicine and advice from its expert pharmaceutical team in different areas of health. In this vote, it is the consumers who, According to their degree of satisfaction and purchase experience, they value aspects such as the speed of shipments, customer care, usability, value for money or the different payment methods available, among others.An award that Antonio Campos Garrido, CEO and founder of the company, comments: "This recognition that we have received thanks to consumers, reflects the effort of Farmaciasdirect to offer a quality service ity, strengthening ties with our more than 200 partner laboratories with whom we work, in a business model in which the customer is the center. In addition, we are investing in technology, artificial intelligence, machine learning and the development of our own programming for the digitization of the sector. We are pharmacists and we have a team of expert pharmacists in the different categories on which they advise and help in a personalized way. This is something that differentiates us from the rest and the customer values it."Farmaciasdirect app The recognition for Best Online Business of the Year is not the only award that this leading pharmacy and parapharmacy has received this year. Environet for Best App, for usability, customer loyalty and adaptability. One more channel that Farmaciasdirect.com offers users to make their purchases quickly, comfortably and reliably, with exclusive discounts and promotions and personalized attention in real time through an integrated chat that solves doubts about orders, products and delivery methods. Digitization and loyalty strategy The online pharmacy and parapharmacy Farmaciasdirect.com continues to maintain its business model based on digitization and customer loyalty through all its channels, with which they have achieved very positive data, such as a 15% increase in the conversion rate, a 75% growth in order through push notifications and an 18.4% increase in CTR in segmented campaigns, according to a recent study carried out by the software development company Connectif. All this, added to a differentiating technological development, personalized and free advice from its pharmaceutical team , the variety of the online catalog and the speed of shipments, position Farmaciasdirect.com as the leading pharmacy and parapharmacy in the sector and make it worthy of the seal of Best Online Business of the Year.
ContactContact name: Fátima Blanco MacíasContact description: Fátima Blanco MacíasContact phone number: 649646989
