Healthcare managers are investing heavily in or plan to invest heavily in AI for both critical decision support and operational efficiencies, which will help address staff shortages
Largest global survey of its kind shows that healthcare leaders continue to recognize virtual care as key to bringing care closer to patients, wherever they are
Amsterdam, April 20, 2023 – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in healthcare technology, has launched the results of its report 'Future Health Index 2023: Taking healthcare everywhere' at HIMSS23, the most prestigious medical information technology congress in the world. The eighth edition of the Future Health Index report shows that healthcare leaders are increasingly ready to invest in artificial intelligence, are aware of the opportunity virtual assistance offers to bring healthcare closer to patients, and recognize the importance of building collaborations and associations to improve health care.
“After the pandemic, the demand for health services has increased, but there are fewer health professionals available to care for this growing number of patients. This year's report shows that healthcare leaders are ready to invest in AI to ease this pressure on their workforces,” says Shez Partovi, Director of Innovation and Strategy and Head of Enterprise Informatics at Philips. “To really alleviate this additional burden it is essential that new capabilities in artificial intelligence are interoperable and integrated into clinical and operational workflows.”
Addressing staff shortages with digital innovation and automation
Planned investments in AI over the next three years show further growth in support for critical decision-making (39% in 2023, vs. 24% in 2021). This was a top choice among cardiology (50%) and radiology (48%) leaders. The percentage of healthcare leaders who plan to invest in AI for operational efficiencies, including automating documentation, scheduling patients, and performing routine tasks, held steady at 37%.
Bring patient care closer
With moving healthcare to new settings a key element in reducing pressure on staff, 70% of all respondents say that virtual care has had or will have the greatest impact on improving patient care the next three years. The report also shows that virtual care is spreading to more healthcare settings to serve patients where they are.
82% of healthcare managers state that their center currently offers intensive or critical care with virtual support (41%) or plans to do so in the next three years (41%). Virtual care also plays a vital role in attracting and retaining talent, with 44% of younger healthcare professionals indicating that new care delivery models that connect different care settings are a priority when choosing where to work
Collaboration across the healthcare ecosystem to expand the reach of care
The Future Health Index 2023 report also notes that one in three healthcare leaders (34%) are creating alliances outside of their healthcare system in order to deliver the best care possible. Its main partners include diagnostic imaging or screening centers (28%), ambulatory care centers (23%), emergency medical centers (23%), and retailers or pharmacies (22%), all of which can contribute to bring care closer to the patient.
The FHI 2023 report is based on proprietary research conducted in 14 countries among nearly 3,000 healthcare leaders and young healthcare professionals. To access the full report, visit Future Health Index 2023.
About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHI) is a leading healthcare technology company focused on improving people's health and well-being, and facilitating better outcomes across the health cycle, from habits health and prevention, to diagnosis, treatment and home care. Philips draws on its advanced technology and in-depth clinical and consumer insights to offer integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as consumer health and home care. Philips has recorded sales of €17.8 billion in 2022 and employs approximately 77,000 employees, with business operations and services in more than 100 countries. All Philips news is in our News Center
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