"We had from the beginning, the willingness in our company, to communicate in an open and transparent," says Webasto's press spokeswoman Antje Zientek to the "Handelsblatt". Internally and externally it will be gone from the first Infected is to inform continually.
Webasto, the auto part suppliers in the small stockdorf near Munich, is the German "company zero". Here is the first Coronavirus case in the Federal Republic occurred.
The "Handelsblatt"describes the Virus-history of the company: for Three days, a Chinese associate in the Webasto had been Central to various Meetings. Back in China, the woman was tested positive for the Coronavirus - on a Sunday. On Monday then Webasto is in the eye of the storm. Journalists flocked from all over Germany to the quiet floor of the village, and wanted answers to numerous questions: What is the impact of the illness on the everyday work, the environment, every single employee?lists of contact persons have been created
The family-run company had very little experience with crisis communication. Nevertheless, Webasto responded calmly. Constantly the 14,000 employees were kept up to date. "We have created lists with the contact persons of group one, as the Robert-Koch Institute has defined them," says Zientek to the "Handelsblatt". The Definition includes, for example, that a contact person must have at least stopped for 15 minutes in the same room as the Infected.
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Meanwhile, a team of Doctors moved into the building next to the group headquarters and tested the suspected cases in the Team of the auto part supplier. Any other case meant for Webasto renewed lists, new information for all employees.
A Procedure that is not in a company with numerous production sites and their employees do not all have a work computer, without. The site Manager printed news, sometimes multiple times a day, and hung out the messages. With the SCC-exchange of letters next to values, and in the short term and the long term Top return on investment! (Partner quote) Here is an exclusive 30-day free trial!task force communicated to the outside
in Addition, Webasto, founded immediately, a task force, which has remained in floor of the village, while the location of the Management was closed. The unit had no hierarchy, every vote counted the same. An external Agency supported and gave tips. New messages went continuously to the outside, to the press and to the Public. The same time coordinated Webasto, the strategy with stakeholders, such as the Robert-Koch-Institute or involved hospitals.
Webasto could ultimately prevent a wide spread of Coronavirus in the company of a total of nine employees and five family members of patients only. The Infected are now discharged from the hospital. Time that in the village back to normality.
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