Verprellte consumer: The group management has not yet understood what an enormous loss of confidence has to come to terms with.

How much trust is there? Logo on the clothes of a VW mechatronic photo: Alexander stone/imago

Confidence-building measures are different: Volkswagen has let the settlement negotiations with the Federation of German consumer organisations on compensation for Diesel-sacrifice with a big Bang burst. The comparison should bring to the pattern approval procedure with about 460,000 Victims to a swift conclusion. But instead, VW performs better the conversation partner.

Not only that, the group only by the press about the talks informed VW is also trying to make them as responsible for economic Failure by the group represents their lawyers as greedy. But the whole thing shows one thing: that the group has not understood the guide still, what an enormous loss of confidence has to reappraise the company.

VW justifies this with the claim of consumer advocates, to get per case 120 Euro for the processing. This may be questionable, because the mass procedures to avoid individual cost. But negotiations are meant to clarify something. It is not have think started worthy of that VW cites these costs as the reason for the Failure of the negotiations – the first in January. VW has asked for 17 million euros is already a service provider to the payments offered to claimants *process the inside. The loud Negotiation table was therefore prepared for a long time, because such contracts do not close in the short term. VW obviously has negotiated just for show.

This is, after all, what is fall in the Wake of the Diesel fraud, forward, extraordinarily brazen. And it will harm the group. VW wants to sell in a big way E-cars. Buyers who commit to a new technology, give the manufacturer the benefit of the doubt, because new features bring problems to who so tricks like VWsich. But who must so distrust tricks such as VW, to the consumer*interior in General.