RELEASE: Three Quarters of Shoppers Will Abandon Retailers Over Poor Delivery Service

nShift, the world leader in E-commerce shipping management and shipping software, presents its solutions in Spain to help e-commerce sites improve their revenue and customer loyalty.

RELEASE: Three Quarters of Shoppers Will Abandon Retailers Over Poor Delivery Service

nShift, the world leader in E-commerce shipping management and shipping software, presents its solutions in Spain to help e-commerce sites improve their revenue and customer loyalty

LONDON, April 5, 2023 /PRNewswire/ -- Nearly three-quarters of shoppers (72.5%) say poor delivery would lead them not to recommend a retailer to friends and family.[1] As consumers become more comfortable shopping online, they are looking for better customer experiences and rewarding them with loyalty. It is becoming increasingly clear that what happens after they have used the buy button is just as important as what happened before.

nShift, the world leader in E-commerce shipping management and shipping software has introduced its market leading suite of software solutions in Spain. It is already available for SMEs, medium-sized companies and business organizations. nShift's suite of business solutions unlocks new revenue streams while improving customer loyalty and encouraging repeat purchases.

nShift empowers retailers, web stores, logistics providers, and warehouses across the United States to take control of their shipping management, monitor the last mile, and create a seamless experience from checkout to returns.

nShift offers:

By creating a comprehensive delivery experience, online retailers and websites can create:

In the words of Lars Pedersen, CEO of nShift: “Today, before buying, customers check the shipping and return options available. If an online retailer can't meet their needs at the moment, they'll just go shopping elsewhere."

“However, if sellers can deliver a first-class customer experience through excellent delivery and smooth returns, they will build customer loyalty. This increases the likelihood of repeat purchases and referrals which, in turn, will generate more revenue.

“nShift facilitates strategic growth. We help SMBs, midsize companies and enterprise organizations to take complete control of their shipping management, build their brands, retain customers and improve their efficiencies.”

Download the "Shipping for Growth" guide.

More information: www.nshift.com/es-es

[1] https://www.forwardermagazine.com/how-poor-delivery-impacts-online-customer-behaviour/

Sobre nShift

nShift is the world's leading provider of cloud delivery management solutions that enable frictionless shipping and returns of nearly one trillion shipments in 190 countries annually. nShift's software is used worldwide by e-commerce carriers, retailers, manufacturers, and 3PLs. The company is based in London and Oslo. It has more than 500 employees in its offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium and Romania.

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