STATEMENT: Dahua Technology presents the 5E initiative to improve customer experience

(Information sent by the signatory company).

STATEMENT: Dahua Technology presents the 5E initiative to improve customer experience

(Information sent by the signatory company)

HANGZHOU, China, Feb. 22, 2024/PRNewswire/ -- Dahua Technology, a leading global provider of video-centric AIoT solutions and services, recently launched the 5E initiative - easy installation, easy connection, easy configuration, easy use and easy maintenance. With the motto "Elevating Efficiency, Embracing Innovation", 5E focuses on user-centered design to deliver simpler, easier-to-use and efficient products and solutions, providing customers with efficient operation, reduced costs, safety guarantees and value improvement.

"At Dahua, our customers are at the forefront of our innovation. The Dahua 5E embodies our commitment to adapting easy-to-use products and solutions that not only meet changing needs but also exceed customer expectations," said Eason Rao. , general director of Dahua Global Product Marketing.

Easy installation: Simple, quick and easy installation

Dahua has been simplifying software and hardware deployment based on customers' pain points, with continuous improvements in hardware structural design, tooling requirements, instructional materials and process safety, as well as accessibility, flexibility, complexity and correctness of the software.

Easy connection: Fast, secure and reliable interconnection

Dahua's goal is to improve multi-device connectivity and third-party compatibility, offering a seamless integration experience for various customer environments. Dahua Easy Connection Capabilities Include Plug

Easy setup: Convenient, visual and hassle-free setup

Dahua has been streamlining product configuration and debugging, including optimizing one-click video intercom configuration and upgrading Dahua WEB 5.0, using scenario-based UI design. Furthermore, Dahua's AI learning algorithm and predefined scene parameters make setup easy, greatly saving time and effort.

Simple use: Comprehensible, effortless and intuitive operation

Dahua offers easy-to-use interfaces for efficient and easy operation. Improvements range from simple aesthetic designs to intuitive feature settings, step-by-step guidance, and helpful tips. Various high-end intelligence and support applications are also available to meet the needs of different scenarios, enabling flexible operation at customers' fingertips and reducing time and labor costs.

Simple maintenance: Comprehensive, precise and efficient maintenance

Dahua software platforms such as DoLynk Care Health Center offer remote debugging, device error notification and one-click repair, providing professional device health management and easy maintenance. With strong R&D support, Dahua provides installers with accurate and comprehensive troubleshooting solutions to ensure 24/7 system reliability.

"We will continue to innovate and optimize, constantly improve the usability and performance of our products, and offer customers a seamless, intuitive experience and supreme value," Rao added.

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Media ContactPR_Global@dahuatech.com

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