Passport crisis: the situation is improving, but the return to normal is slow

Although the situation has improved in passport offices across Canada, it is still not back to normal.

Passport crisis: the situation is improving, but the return to normal is slow

Although the situation has improved in passport offices across Canada, it is still not back to normal.

• Read also: A father stuck in France comes up against bureaucracy

• To read also: Return of the compulsory random tests of return to the country

Service Canada teams are scrambling to get the situation back to normal as quickly as possible, Families, Children and Social Development Minister Karina Gould said in a statement released Tuesday.

“Passport production increased further in the past week as 54,312 passports were issued compared to 44,636 in the previous week. This level of production will allow us to continue to reduce the backlog, and it will help us return to more normal delivery times. In addition, we continue to hire employees to increase our processing capacity,” said Ms. Gould.

Remember that the sharp increase in applications for obtaining a passport has caused many delays in recent months. The passport crisis was marked by long queues in front of the various service points. Some even waited several days outside to obtain the precious travel document.

“Queues at passport offices fluctuate, and the longest lines are mostly found at offices in larger cities. [...] In Quebec, the queues at our offices are much shorter than in recent weeks. Every day, Service Canada closely monitors all queues across the country,” added Minister Gould.

Since April 1, 2022, 556,769 passports have been issued by Service Canada.

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